Privacy policy

PRIVACY POLICY

ASHA MALL

Effective Date: [25.02.2026]
Last Updated: [25.02.2026]

IMPORTANT NOTICE

This Privacy Policy is subject to change at any time without prior notice. Users are advised to review this page periodically to stay informed about how we protect your information.

By accessing or using www.ashamall.in and its subdomains (“Site”), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

1. INTRODUCTION

ASHA MALL (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

This Privacy Policy governs the collection, use, storage, disclosure, and protection of information collected from users (“User”, “you”) of our Site and services.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Identification Information

Collected when voluntarily provided by you, including when you:

  • Register an account
  • Place an order
  • Subscribe to newsletters
  • Participate in promotions
  • Contact customer support

Information may include:

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via payment gateways)
  • Order history

You may browse our Site anonymously; however, certain features require personal information.

B. Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Internet service provider
  • Pages visited
  • Date/time of access
  • Referring URLs

This information is used for analytics and system administration purposes.

3. COOKIES & TRACKING TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to:

  • Enhance user experience
  • Store preferences
  • Analyze traffic
  • Deliver relevant advertisements
  • Improve site performance

You may disable cookies through your browser settings. However, certain features of the Site may not function properly if cookies are disabled.

4. HOW WE USE YOUR INFORMATION

We use collected information for the following lawful purposes:

  • To process and fulfill orders
  • To provide customer support
  • To improve products and services
  • To personalize user experience
  • To send order confirmations and updates
  • To send marketing communications (with consent)
  • To prevent fraud and unauthorized transactions
  • To comply with legal obligations
  • To conduct analytics and business improvement

We do not use personal data for automated decision-making that produces legal or significant effects without consent.

5. PAYMENT SECURITY

We do not store your full credit/debit card details.

All payment transactions are processed through secure, PCI-DSS compliant third-party payment gateways.

Data transmission is encrypted using SSL (Secure Socket Layer) technology.

We are not liable for breaches occurring at third-party payment processors beyond our reasonable control.

6. DATA SHARING & DISCLOSURE

We do not sell, rent, or trade personal information.

We may share your data with:

  • Payment gateway providers
  • Courier and logistics partners
  • Technology service providers
  • Marketing service providers (with consent)
  • Legal authorities when required by law

All third parties are contractually obligated to maintain data confidentiality and security.

7. ADVERTISING & THIRD-PARTY SERVICES

Our Site may display advertisements or contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Third-party advertisers may use cookies to deliver targeted ads. Their data collection practices are governed by their respective privacy policies.

8. GOOGLE ADS & ANALYTICS

We may use:

  • Google Ads
  • Google Analytics
  • Meta (Facebook/Instagram) Ads
  • Other remarketing tools

These services may use cookies and tracking technologies to display relevant ads.

You may opt out of personalized advertising through:

  • Google Ads Settings
  • Your browser settings

We do not control third-party tracking mechanisms.

9. DATA RETENTION

We retain personal data only for as long as necessary:

  • To fulfill orders
  • To comply with tax and legal requirements
  • To resolve disputes
  • To enforce agreements

Once no longer required, data is securely deleted or anonymized.

10. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmission over the Internet is 100% secure. Users share information at their own risk.

11. YOUR RIGHTS (UNDER APPLICABLE LAW)

Subject to Indian data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Withdraw consent for marketing communications
  • Request grievance redressal

Requests may be submitted via email to: support@ashamall.com

We reserve the right to verify identity before processing such requests.

12. CHILDREN’S PRIVACY

Our Site is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If discovered, such data will be deleted.

13. INTERNATIONAL USERS

Our operations are based in India. If you access the Site from outside India, you consent to the transfer and processing of your data in India.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

ASHA MALL shall not be liable for:

  • Unauthorized access beyond our reasonable control
  • Data breaches caused by third-party services
  • User negligence in safeguarding account credentials

15. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time.

Continued use of the Site after changes constitutes acceptance of the revised policy.

16. CONTACT INFORMATION

ASHA MALL
Chanduram Road, H No.335, Janta Chowk, Main bazaar, Jaripatka, Nagpur(MH) - 440014

Email: support@ashamall.in
Website: www.ashamall.in